Dear Customers, we have provided a list of the most frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you can’t find the answers you need, please send us an email at
Standard shipping within 1 to 5 business days in Europe In-store collection available within 1 to 2 business days Next-day and Express delivery options also available Purchases are delivered in a black plastic bag See the delivery FAQs for details on shipping methods, costs and delivery times
WeSuit accepts the following payment methods: Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped. WeSuit features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website
Items returned within 30 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. Also, you can visit our return portal for more informationhere
For all European orders import duties and taxes are prepaid, so you don't need to worry about this.
Orders placed before 2 PM are sent on the same day. Orders placed over the weekend are processed on the next Monday.
Orders placed during week before 2 PM UK time are processed on the same day. Orders shipped to UK are sent with Royal Mail or DPD (based on the customer choice). Orders from Europe are sent by DPD. Rest of the world - DHL Worldwide Express.
Our headquarters are located in London, UK. Our warehous is strategically positioned in London, UK. This allows us to provide secure and fast delivery over the world.
All inquiries can be forwarded to
All data is securely encrypted and processed by Apple Pay, Google Pay, Shopify Pay. We don’t store or see any data. Pay effortlessly with Visa, MasterCard or Amex, Klarna, ClearPay or PayPal.
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