FAQ

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to info@wesuit.co

Orders placed before 3 PM UK time are usually processed on the same day. Standard shipping usually takes 48h within the UK,

We do also offer Next Day service by Royal Mail or DPD,

If the order is placed on Friday, there is an option to get it on Saturday, selecting DPD Saturday as the shipping method,

Orders placed over the weekends are packed on Saturday but shipped on the next working day (Monday).

WeSuit accepts the following payment methods:

Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total amount will be charged to your card when the order is placed.

WeSuit features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Klarna and ClearPay: If you prefer to pay instalments rather than a full amount.

Items returned within 30 days of their original shipment date in the same new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for the purchase. The customer is responsible for shipping charges when making returns, and shipping/handling fees of the original purchase are non-refundable. Also, you can visit our return portal for more information here.

Most of the time, the taxes and duties are prepaid but sometimes you may get a bill to pay.

Orders placed before 3 PM are sent on the same day. Orders placed over the weekend are processed on the next Monday.

For the UK based customers, we do use Royal Mail and DPD. 

For International customers DPD and DHL.

Our headquarter is located in London, UK. Our warehouse is strategically positioned in London, UK. This allows us to provide secure and fast delivery over the world.

All inquiries can be forwarded to info@wesuit.co

All data is securely encrypted and processed by Apple Pay, Google Pay, and Shopify Pay. We don’t store or see any data. Pay effortlessly with Visa, MasterCard or Amex, Klarna, ClearPay or PayPal.